About samanaga
About samanaga
Blog Article
In case your Business is utilizing a BYOD (bring your personal machine) coverage, you are able to check the business’s mobile gadgets and laptops via Group Coverage or Area Login scripts.
Potentially the commonest constructive opinions about Samanage is its trusted purchaser aid. “We can Get hold of them through chat, e mail, cellphone… the options give us a great deal of versatility,” stated one particular of numerous satisfied buyers.
If you are looking for a significant-top quality business services desk and IT asset administration System, we propose that you choose to check into Samanage, a very talked-about Resolution of this sort. It offers impressive attributes you can actually depend on. With its IT service desk, it is possible to regulate service and ticket requests, and provide a self-assistance portal with electronic mail integration.
“With reporting, measurability, and insights from Samanage, It's armed with the information to showcase the legitimate price of IT to organizational leaders.”
Samanage offers a free examination trial period, but it really's only readily available for 14 times. That's don't just briefer than the vast majority of Level of competition's month-extensive test demo durations, It is also quite challenging to expect a client of The sort that Samanage desires to attract to even be able to exam all its use instances in these kinds of a brief time.
This primary check out is in which most agents will spend their time and it might be thoroughly configured; vital details for instance due dates and the requestor is usually demonstrated in the leading watch, preserving you from needing to click Each individual incident when triaging.
Play Movie NOJA Ability carries on to established field specifications and generate development in the field of medium voltage electrical infrastructure.
Through the help conclude, we appreciated the opportunity to keep track of tickets and incidents without difficulty. Moreover, Samanage dashboard is really intuitive, supplying substantial-degree conclusion makers with fast insights on critical data with no ought to drill right down to particulars for strategic organizing.
It provides larger visibility of deployed assets and far better interaction with conclusion more info buyers who post support desk tickets
Tagging makes it easier to determine the merchandise’s standing and assign it to end users and track its general performance. Similarly, the support desk has strong application repository. You can certainly retrieve software package specifics, and, more critically, detect security bugs or unauthorized set up.
The agent can see all ongoing, pending, and settled incidents in the key view. It can be thoroughly configured to instantly demonstrate details that matters: owing dates, sender, receiver… so there’s no ought to click on Every single incident when prioritizing.
PCMag editors pick out and overview items independently. If you purchase by way of affiliate back links, we may perhaps receive commissions, which support assistance our testing. Pros
With Samanga, you’re not just employing A different IT business, you’re partnering with very knowledgeable specialists who'll exceed your expectations.
Our thorough Examination of Samanage positives and negatives reveals which the app is undoubtedly probably the greatest consumer assist expert services that you can buy. This suite is scalable for the demands and progress of any firm, and features appropriate pricing plans for both of those little and enormous enterprises.